Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (252)332-6179.
- What are the Hospital hours?
Our hospital is open Monday to Friday from 8:00 am to 5:00 pm. The office is closed on Saturday and Sunday. Boarders may be picked up or dropped off between 4:00 and 4:30 pm on Saturday and Sunday.
- Do I need to have an appointment?
Yes, patients are seen by appointment. Dr. Proctor hates to have you wait and makes every effort to see you on schedule.
- What forms of payment do you accept?
Cash, Check, Mastercard and Visa
- Can I make payments?
Payment is required at the time of service.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 4 months of age. Your pet is given an exam and bloodwork is performed prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10-14 days following the surgery. Most elective procedures do not require sutures to be removed.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
Yes, we do boarding for our clients. We have separate boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for your pet.
- What are your kennels like?
We have dog kennels that are indoor/outdoor hybrid. During the day a connecting door is opened allowing your pet access to the outdoor portion of his/her run. In the evening the connecting door is closed and your pet is kept indoors. The cat boarders are housed in a separate kennel away from the dogs. Blankets and food are provided for our boarders, but you are always welcome to bring your own.